SHIPPING & RETURNS

Shipping

Standard shipping is included for UK orders. Please allow 5 working days for delivery.

How to Return an Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Please return the item within 30 days of your purchase. 1. Please email customerservices@robeyandgreen.com to request a refund and we will assign you a tracking number and send you the return address. 2. When returning an item for a refund or exchange, please include your original receipt and/or order number, as well as a note on the reason for return.

Refunds

Refunds will be issued within 7 working days of us receiving a returned item, on the condition that the goods are received in their original state. We can refund the price paid for the item(s), but not the amount paid for shipping.

Exchanges

We will happily exchange your item for a different product on our site. When you email customerservices@robeyandgreen.com, please specify that you would like an exchange and which item you would like to swap it for. We will then refund or charge the difference if necessary.